Nice article....Thanks for the perspective. FYI we have a child with CF and have had wonderful experience with a specialty pharmacy group called Modern Health, recently acquired by Kroger. They are extremely patient-focused and offer many of the "wish list" items listed in your first paragraph. They have maintained their high touch service through acquisition, which is even more impressive! The big bummer however is that my employer just switched to UnitedHealth on July 1, so now MH is out of network. I'm hopeful but but not bullish on OptumRX offering the same level of care for my family...
Nice article....Thanks for the perspective. FYI we have a child with CF and have had wonderful experience with a specialty pharmacy group called Modern Health, recently acquired by Kroger. They are extremely patient-focused and offer many of the "wish list" items listed in your first paragraph. They have maintained their high touch service through acquisition, which is even more impressive! The big bummer however is that my employer just switched to UnitedHealth on July 1, so now MH is out of network. I'm hopeful but but not bullish on OptumRX offering the same level of care for my family...